FAQs

Right after your purchase is confirmed, you will be able to instantly download your template. Check your email as we'll also send download link to the email address provided during checkout.

*NOTE* immediate downloads are only available for templates that do not require any edits made by us, such as adding your logo or making customizations before your product is complete.

Yes, all of our products are one-time purchases. You will not be charged any additional monthly fees as we only sell stand-alone templates and products.

No, not at all. Basic knowledge of how to use PowerPoint is all you need! There is a "Quick Edit Guide" at the end of your template file to guide you through all the editing you'll need to do.

Yes, all images and fonts are included in your direct downloaded templates and are accessible through PowerPoint. We only use fonts already built into PowerPoint so you do not have to worry about downloading any additional fonts.

Yes we do. If you need additional customization assistance, you can reach out to us by email at hello@linkdigitalmarketing.ca

Due to the digital nature of our products and templates, we do not offer refunds. Please refer to our Policies and Terms pages for more information.

No, there is no limit to the number of times you can download your products using the link provided via email. However, do keep in mind distribution or resale of digital products violates our terms and conditions and can lead to legal action.

Direct download templates are designed to save you time and only require a few clicks to change text and images to align with your brand, products and services. *Templates with animations are already timed and set-up for ease of use - you just have to change the text and images to your own.

Take a look at our Commercial License for more information.

Currently, our templates only come in PowerPoint format.

Please note that we do not bear any responsibility on incompatibility of our products with some third-party software other than the one that is specified as compatible in our website (PowerPoint).

Yes, all our templates are editable and allow you to customize to your branding. You can change all elements if you wish: images, fonts, colours, backgrounds, shapes, animations. You can be edited as many times as you wish once downloaded and you can access the original file at any time though the link in your email.

Yes, we recommend that you use the desktop app for the best user experience while editing to access all of the features if you need to further customize. However, we are not responsible for any issues you experience with the Microsoft PowerPoint application itself.

No, you are not required to mention LINK digital marketing in your final design or post after you have purchased and customized the template to your brand.

[We would absolutely appreciate the @mention, though this is totally voluntary! :) ]

For products that are purchased that require editing by the LINK team, we will reach out to you asking for your high-res logo files and any additional details to create the product. Our team will then customize the product for you and send you a proof to approve before the final file is sent to you.

*NOTE* certain customizations are limited due to program restrictions and will be noted in the product descriptions for you to read. By moving forward with the purchase you agree to the limitations presented in the description.